Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Coaster63
Coaster63 Author
User level: Level 1
4 points

Change passcode

I just got a new iPad but it won’t accept my passcode

iPad, iPadOS 13

Posted on Jun 13, 2020 5:07 PM

Reply
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,383 points

Posted on Jun 13, 2020 5:12 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,383 points

Jun 13, 2020 5:12 PM in response to Coaster63

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

Change passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up