iphone 7 calls not working
I updated my phone and now I cannot hear phone calls and they cannot hear me. The speaker phone is also grey on the call so I cannot select it. Does anyone know how to resolve this issue?
iPhone 7, iOS 13
User profile for user:
BreeZee_17
User level:
Community Specialist
Hi lyndseyfletcher,
Thanks for reaching out here in the Apple Support Communities. I understand that you are have issues with your audio and speaker after updating your iPhone 7.
I'm glad to help with this.
Check out these articles about some things to test:
If the microphones on your iPhone aren't working - Apple Support
If you aren't able to hear your voice on the recorded Voice Memos app, and the microphones and speakers are clear, reach out directly to Apple Support:
Apple - Support - Product Selection
Take Care.