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mr_mhodges Author

Level 1

4 points

ipod not recognized by computer

We bought an ipod, second hand, and just hooked it up to our computer to update the itunes library. Our MacBook will not recognize the ipod when it is plugged into the usb.

Posted on Jun 14, 2020 12:18 PM

Top-ranking reply

turingtest2

Level 10

274,564 points

Posted on Jun 14, 2020 2:15 PM

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.

Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources

Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.

tt2

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ipod not recognized by computer

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