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AirPod pros won’t do a hard reset or connect to my phone.

I have an issue with my AirPod pros not doing a hard reset at my case. I can’t get them to turn off even after holding to button for an extended amount of time. They claim to connect to my phone just for a second but nothing more. Also I’m not seeing a green light. Just a flashing white or amber. Thank you for your help.

Posted on Jun 18, 2020 1:11 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2020 10:13 AM

Hello,

Try a full reset:

Reset your AirPods

Good luck.

1 reply

AirPod pros won’t do a hard reset or connect to my phone.

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