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Unfamiliar charge

Hi I need advice in finding and stop unfamiliar charges in my bill. I ve tried to follow the procedure through the purchase history, but fail to identify bill.

Posted on Jun 19, 2020 7:13 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2020 11:40 AM

If you checked your purchase history and there is nothing matching this bill, there are two possibilities.


If you received an email, a message, or a calendar notification about an unfamiliar purchase or subscription, it’s likely a phishing scam and nothing was actually charged to your account. Don't ever call, email or click on any links in that message. Just delete it and you should be fine.


Recognize and avoid phishing messages, phony support calls, and other scams (Apple article):

https://support.apple.com/en-us/HT204759


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If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement it might be credit card fraud and you will have to contact your card bank.

https://support.apple.com/en-us/HT201382

Recognize and avoid phishing messages, phony support calls, and other scams (Apple article):

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Jun 19, 2020 11:40 AM in response to samsi177

If you checked your purchase history and there is nothing matching this bill, there are two possibilities.


If you received an email, a message, or a calendar notification about an unfamiliar purchase or subscription, it’s likely a phishing scam and nothing was actually charged to your account. Don't ever call, email or click on any links in that message. Just delete it and you should be fine.


Recognize and avoid phishing messages, phony support calls, and other scams (Apple article):

https://support.apple.com/en-us/HT204759


-----

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement it might be credit card fraud and you will have to contact your card bank.

https://support.apple.com/en-us/HT201382

Recognize and avoid phishing messages, phony support calls, and other scams (Apple article):

https://support.apple.com/en-us/HT204759

Unfamiliar charge

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