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mail app not working

the mail app won't work - i put my e mail address in and password and it won't add?


iMac 21.5″, macOS 10.13

Posted on Jun 20, 2020 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2020 2:07 PM

Are there any other Mail accounts there?


If not Quit Mail & delete this file...


~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist


~ tilde indicates hidden Home Library.

Apple hid the Users' Library folders...


Method 1:

  1. From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
  2. In the window that opens, enter ~/Library, and click Go.

 

Method 2:

  1. Go to the Finder (or desktop).
  2. Hold the Option key on your keyboard, and click the Go menu at the top of the screen.
  3. With the Go menu open, you'll notice that pressing and releasing Option will display or hide the Library choice in this menu.

 4 Select Library from the Go menu (while holding down Option) to access the hidden folder.

7 replies
Question marked as Top-ranking reply

Jun 21, 2020 2:07 PM in response to carol0512

Are there any other Mail accounts there?


If not Quit Mail & delete this file...


~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist


~ tilde indicates hidden Home Library.

Apple hid the Users' Library folders...


Method 1:

  1. From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
  2. In the window that opens, enter ~/Library, and click Go.

 

Method 2:

  1. Go to the Finder (or desktop).
  2. Hold the Option key on your keyboard, and click the Go menu at the top of the screen.
  3. With the Go menu open, you'll notice that pressing and releasing Option will display or hide the Library choice in this menu.

 4 Select Library from the Go menu (while holding down Option) to access the hidden folder.

mail app not working

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