You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
This is my first I-Pad. I have no idea how to set it up. An Apple technician walked me through it yesterday.
I thought it was all set up. I could see page of icons. Now today, I can't get into it. It keeps asking me to punch in a code which I had already done yesterday.
iPad, iPadOS 13
This “code” will be the device passcode. The passcode must be entered whenever the iPad locks the screen.
If you iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
https://support.apple.com/en-gb/HT211078
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
This is when I wish we could do things in person because it’s so much easier that way.
To set up your device you have your Apple ID and password.
then to access your iPad you have the passcode, which defaults to be 6 numbers.
So your Apple ID is usually marysmith@hotmail.com or equivalent
with the password to that being whatever you set the password to be.
then your passcode is 6 numbers that are used to get into your ipad.
Does any of this make sense?
What is the Device ID password.?The ones I have are the verification code which i tried and
my APPLE ID and the one that has eight characters and number. I tried everything
and it just takes me to "Siri Unavailable, you're not connected to the Internet"
or it will say my IPad is locked and try again later. Bear in mind, I am a senior citizen
and am struggling to learn all this. I've only been using my laptop computer for a
few years and someone talked me into getting an I Pad. I had no idea it was going
to be so confusing. I hate to bother people, but I can't figure it all out.
Yes, that's what I was thinking. But the little box-type keyboard they put up there is nott the same as the
other. How do I put in a Capital letter and the letters, plus numbers. I thought you had to be
on a regular-type keyboard - not the box type that only gives numbers. It won't let me go anyplace else.
The screen just turns dark, etc. My pass word is a name, plus 2 numbers.
The keyboard I'm talking about is not really a keyboard like what you see on a computer. It's a box with numbers on it.
I know how to use that other one. That's how I typed in my password name This one I'm having trouble with is a box. The heading says "Enter pass code." It has circles
with numbers. It does have letters (I made a mistake in saying there were none. )I don't know how to make it switch from
letters to numbers. It's on a colorful page with colorful circles. I'm having trouble staying on that page, (or pulling it up), but I will try again.
Are you talking about this one?
If so, see the little ABC on the lower left corner? Tap on that (maybe once or twice) to toggle back to the letters.
You should just need to enter that passcode to access your device.
Probably 6 digits.
New I-Pad User
