You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need a refund on a app that was supposed to be free

I just need a refund

iPhone 11 Pro Max, iOS 13

Posted on Jun 23, 2020 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2020 2:43 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Jun 23, 2020 2:43 AM in response to Brittbatt

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Need a refund on a app that was supposed to be free

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.