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User profile for user: gkmach1ne
gkmach1ne Author
User level: Level 1
39 points

Find my iPhone/ Mac all devices offline

Note: Apple required me to select a device so I have just selected one at random but the problem is affecting ALL devices.


I recently got a new iPhone.


It appears on Find My iPhone. However, my iMac, my 2x MacBook Pro and my iPad now show as offline.


When I log into Find my Mac via iCloud using my iMac the devices are still offline, including even the Mac I'm logged in from. This seems extremely strange.


Any ideas what's going on here??

MacBook Pro 15″, macOS 10.14

Posted on Jun 23, 2020 2:19 AM

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User profile for user: tygb
tygb
User level: Level 9
64,748 points

Posted on Jun 23, 2020 7:13 AM

As per the article https://support.apple.com/en-in/guide/findmy-mac/fmm53101237/mac

  • Offline Finding: Turning this option on allows you to locate your device (using Bluetooth) even when it isn’t connected to Wi-Fi or a mobile network.
  • Note: When you turn off Offline Finding, your Mac can’t be found by you or anyone else.

And see the article https://support.apple.com/en-in/guide/findmy-mac/fmme9fa362b3/mac

If you’ve already set up Find My on this Mac, you don’t need to complete this task.

  1. On your Mac, choose Apple menu  > System Preferences, then click Apple ID.
  2. If you don’t see Apple ID, click Sign In, then sign in with your Apple ID or click Create Apple ID (if you don’t already have one).
  3. Click iCloud in the sidebar.
  4. Select Find My Mac, then click Allow.

When you add a Mac, the ability to locate, lock or erase it is turned on automatically. Additionally, Offline Finding is turned on, so your Mac can be found even when it’s not connected to Wi-Fi.

For iPad see the article https://support.apple.com/guide/ipad/add-or-remove-a-device-ipadb17e07b8/ipados


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User profile for user: tygb
tygb
User level: Level 9
64,748 points

Jun 23, 2020 7:13 AM in response to gkmach1ne

As per the article https://support.apple.com/en-in/guide/findmy-mac/fmm53101237/mac

  • Offline Finding: Turning this option on allows you to locate your device (using Bluetooth) even when it isn’t connected to Wi-Fi or a mobile network.
  • Note: When you turn off Offline Finding, your Mac can’t be found by you or anyone else.

And see the article https://support.apple.com/en-in/guide/findmy-mac/fmme9fa362b3/mac

If you’ve already set up Find My on this Mac, you don’t need to complete this task.

  1. On your Mac, choose Apple menu  > System Preferences, then click Apple ID.
  2. If you don’t see Apple ID, click Sign In, then sign in with your Apple ID or click Create Apple ID (if you don’t already have one).
  3. Click iCloud in the sidebar.
  4. Select Find My Mac, then click Allow.

When you add a Mac, the ability to locate, lock or erase it is turned on automatically. Additionally, Offline Finding is turned on, so your Mac can be found even when it’s not connected to Wi-Fi.

For iPad see the article https://support.apple.com/guide/ipad/add-or-remove-a-device-ipadb17e07b8/ipados


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Find my iPhone/ Mac all devices offline

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