Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

TwTImsad Author

Level 1

4 points

Hi

It won’t let me update my phone how do I fix that.

iPhone 6s Plus, iOS 13

Posted on Jun 23, 2020 11:40 PM

Reply

Top-ranking reply

Level 6

10,107 points

Posted on Jun 23, 2020 11:45 PM

Go into Settings > General > Update Software

--make sure you are connected to a Wifi network, it won't allow the download over 3G/4G connection.

See here for more information: https://support.apple.com/en-us/HT204204

View in context

Similar questions

1 reply

Top-ranking reply

Level 6

10,107 points

Jun 23, 2020 11:45 PM in response to TwTImsad

Go into Settings > General > Update Software

--make sure you are connected to a Wifi network, it won't allow the download over 3G/4G connection.

See here for more information: https://support.apple.com/en-us/HT204204

Reply

Hi

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up