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Just get the spinning ball after signing in to the OS

Problem with MacBook Pro


In turn on my MAC. The password screen soon comes on. Type in password and hit return. Then is just get the spinning ball. It goes no farther.


[Re-Titled by Moderator]

MacBook Pro 17″, macOS 10.13

Posted on Jun 24, 2020 9:01 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2020 9:15 AM

Please check if you're able to boot into safe mode. Below link helps you to guide the procedure.

https://support.apple.com/en-us/HT201262

Note: Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

1 reply
Question marked as Top-ranking reply

Jun 24, 2020 9:15 AM in response to Dcsb6271

Please check if you're able to boot into safe mode. Below link helps you to guide the procedure.

https://support.apple.com/en-us/HT201262

Note: Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

Just get the spinning ball after signing in to the OS

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