i need help my iphone 11 has frozen
My iphone 11 screen has frozen. I've tried the volume up/down and press the side. Nothing is working. How do i use my computer and do i lose all of my information on the phone if it works.
iPhone 11, iOS 13
Question marked as
Top-ranking reply
Try the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If you have to restore the iPhone your data will be lost unless you have a backup.
If that does not help your phone might need service:
Contact Apple for support and service - Apple Support
Good luck!