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mdonatti Author

Level 1

4 points

macbook not turning on

Hello,

my macbook is not turning on. I have already tried resetting it by pressing command+shift+option but nothing happens. It is plugged to an outlet but the screen is black.

Thank you,

Marina.

MacBook Pro 13″, macOS 10.15

Posted on Jun 25, 2020 12:04 AM

Top-ranking reply

TheLittles

Level 10

195,657 points

Posted on Jun 25, 2020 12:47 AM

mdonatti Said:

"Hello, my macbook is not turning on. I have already tried resetting it by pressing command+shift+option but nothing happens. It is plugged to an outlet but the screen is black. Thank you,[...]"

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I. Start Here:

Then, a Few More Thoughts:

Hold down the power button for 5 seconds
Unplug an external video device (i.e. monitor, projector, television, etc)
Hold down the shift key upon boot to get into Safe Mode

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macbook not turning on

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