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I’m trying to download an app that’s free and it’s asking for a payment

Need help downloading a free app


iPhone X, iOS 13

Posted on Jun 25, 2020 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2020 7:46 AM

Is it asking for a payment or is it asking you to verify your billing information?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


How to Fix “Verification Required” for Apps Downloads on iPhone and iPad   

1 reply
Question marked as Top-ranking reply

Jun 25, 2020 7:46 AM in response to lakeya163

Is it asking for a payment or is it asking you to verify your billing information?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


How to Fix “Verification Required” for Apps Downloads on iPhone and iPad   

I’m trying to download an app that’s free and it’s asking for a payment

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