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Hi
when I turn on iCloud Drive in my iPhone 11 , the phone takes me to a new screen and I get 2 options- ‘cancel’ or ‘upgrade’. I have attached a screenshot.
i tried tapping on both but none of them works.
iPhone 11, iOS 13
Hi there JitSingh,
It sounds as though when attempting to upgrade to iCloud Drive the buttons to cancel or to upgrade become unresponsive. You're in the right place, and we'd be glad to assist in seeking a solution.
Below is a resource that can help:
If you're still unable to upgrade to iCloud Drive after checking out that resource and you have access to a Mac or PC, let's use these steps below to upgrade iCloud Drive:
I hope this helps,
Cheers!
Hi there JitSingh,
It sounds as though when attempting to upgrade to iCloud Drive the buttons to cancel or to upgrade become unresponsive. You're in the right place, and we'd be glad to assist in seeking a solution.
Below is a resource that can help:
If you're still unable to upgrade to iCloud Drive after checking out that resource and you have access to a Mac or PC, let's use these steps below to upgrade iCloud Drive:
I hope this helps,
Cheers!
Thanks Joseph. Logging to iCloud into a windows PC and then upgrading worked for me. Cheers.
JitSingh,
Thank you for replying back and letting us know that your issue has been resolved, that is awesome to hear!
Have a great day!
I cannot turn on iCloud Drive on my iPhone 11. I am getting ‘upgrade to iCloud drive’ message. When I tap ‘upgrade’ nothing happens.
