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jemma162 Author

Level 1

4 points

my iPhone has been stuck on the black screen and apple logo for about 20minutes

My iPhone has been stuck on the black screen and apple logo for about 20 minutes since I turned it back on.

How do I sort this please?

iPhone 6s, iOS 11

Posted on Jun 26, 2020 1:54 AM

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Community+ 2024

Level 10

422,682 points

Posted on Jun 26, 2020 1:59 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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Community+ 2024

Level 10

422,682 points

Jun 26, 2020 1:59 AM in response to jemma162

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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my iPhone has been stuck on the black screen and apple logo for about 20minutes

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