I can’t turn off my iPad. When I press the buttons at the top nothing happens
I Press both buttons at the top right but my iPad will not turn off!
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Try a forced restart. If the iPad boots up properly, then try to shut down.
- iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
- iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.