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I have an iPhone XI. It will not accept my debit card for monthly payments to increase cloud storage, even though debit card comes up as an option. My bank said there are no restrictions placed on the card. What’s the problem and how can I fix it? Thanks!
iPhone 11, iOS 13
Yes, a gift card should work. We use Family Sharing. I am the family organizer. I do have a valid debit card on file but we never have to use it since we all redeem iTunes gift cards on our individual Apple ID’s. I have always paid for the family iCloud Storage with an iTunes gift card.
As long as you have a balance that covers your purchases in your Apple ID, your debit or credit card will never be charged. The gift card balance will be charged first.
What bothers me a little bit about your situation because I don’t know the details, is that you may be required to have a credit or debit card on file.
You may want to contact Apple about the problem with your card. Use the link below and tap or click on Subscriptions and purchases and go from there.
Yes, a gift card should work. We use Family Sharing. I am the family organizer. I do have a valid debit card on file but we never have to use it since we all redeem iTunes gift cards on our individual Apple ID’s. I have always paid for the family iCloud Storage with an iTunes gift card.
As long as you have a balance that covers your purchases in your Apple ID, your debit or credit card will never be charged. The gift card balance will be charged first.
What bothers me a little bit about your situation because I don’t know the details, is that you may be required to have a credit or debit card on file.
You may want to contact Apple about the problem with your card. Use the link below and tap or click on Subscriptions and purchases and go from there.
Is this a new card or a card that you have been using already to make purchases with your Apple ID? In either case, try signing out of your Apple ID in the settings and then restart your device. Then sign in again and try to make the purchase again.
I did the steps but it didn’t work. I’m at a loss. Would an Apple gift card work?
Thank you, this is helpful.
You’re welcome. I hope you get it resolved.
ICloud storage
