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corrt2412 Author

Level 1

5 points

ipod is disabled and it won't let me reset it

ipod is disabled and won't reset

iPod, iOS 12

Posted on Jun 26, 2020 1:04 PM

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Top-ranking reply

Level 10

103,365 points

Posted on Jun 27, 2020 9:30 AM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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1 reply

Top-ranking reply

Level 10

103,365 points

Jun 27, 2020 9:30 AM in response to corrt2412

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Reply

ipod is disabled and it won't let me reset it

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