You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trackpad not working

My trackpad does not work. It no longer clicks. What do I do?

MacBook Air

Posted on Jun 27, 2020 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2020 11:34 PM

Let's try some basic troubleshooting and see if that helps to correct your issue-


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Try the above steps one by one and and if all of the above methods fail then have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 27, 2020 11:34 PM in response to Trackpad1764

Let's try some basic troubleshooting and see if that helps to correct your issue-


  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Try the above steps one by one and and if all of the above methods fail then have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support


Axel F.

Trackpad not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.