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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My brother just recently got a new phone. He is trying to log into in iCloud using his Apple ID. He forgot his password so we have tried to reset the password but his Apple ID is associated with the incorrect phone number. How do we fix this?
If he has 2 Factor Authentication enabled, see if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
If he has 2 Factor Authentication enabled, see if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
Apple ID
