Crash observed after clearing cache and history of Safari on iPhone XR
Crash is observed everytime on launching safari after clearing History and Website data from Settings.
Reproducibility:100%
Device Name-iPhone XR
iOS Version:13.5.1
User profile for user:
brenden dv
User level:
Community Specialist
Hi, shreyasukanya096.
Thank you for reaching out on the Apple Support Communities. If we understand correctly, you’re unable to use Safari after you clear the history on your iPhone XR running iOS 13.5.1 as outlined in the article we have linked below.
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
What exactly happens when it crashes? For example, does the app quit and take you back to the Home screen or do you see an error message in Safari when you attempt to browse?
Have you tried any of the troubleshooting outlined here?
If an app unexpectedly quits, stops responding, or won’t open - Apple Support
Cheers.