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iTunes purchases remain in iCloud and can't be downloaded to computer

I am able to download most of the songs I have purchased from iTunes (purchased on my mac mini). That is, I am able to download them from the iCloud to the Mini. However, many more songs will not download when I click on the cloud icon by the song on the Music app window. . . . i.e., they remain in the cloud. I only purchase songs using the mac mini, not using iPhone or iPad. . .so that is not a variable here. I have "automatic download" clicked "on" on Music Preferences. . . which means "Automatically download music when added to your Library so you can play it offline". So any thoughts on what is going on here?

Mac mini, macOS 10.13

Posted on Jun 30, 2020 9:13 AM

Top-ranking reply

Chuck Jefferis Author

Level 1

4 points

Posted on Jun 30, 2020 9:21 AM

I possibly have the cause. . .I note that all of the songs that will not download from the iCloud, were purchased using my old email account (which no longer exists). . . possibly I can't download them since I am now using a different gmail account. Yes/No? if yes, can I do anything about this?

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iTunes purchases remain in iCloud and can't be downloaded to computer

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