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Phone not charging

phone not charging, it is not the charger as it charges another phone.

Can you help me please TIA


[Re-Titled by Moderator]

iPhone 5c, iOS 10

Posted on Jun 30, 2020 11:19 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2020 11:29 AM

These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices. Follow these steps: Remove any debris from the charging port on the bottom of your device.


follow the steps provided by official Apple support.


https://support.apple.com/en-us/HT201569


thanks,



[Edited by Moderator]

2 replies
Question marked as Top-ranking reply

Jun 30, 2020 11:29 AM in response to finbarr192

These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices. Follow these steps: Remove any debris from the charging port on the bottom of your device.


follow the steps provided by official Apple support.


https://support.apple.com/en-us/HT201569


thanks,



[Edited by Moderator]

Phone not charging

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