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my ipad is disabled

i need to reset my ipad as i have forgot my password


iPad Air, iOS 12

Posted on Jul 1, 2020 5:57 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2020 5:59 AM

Follow these instRuctions and note that you do need a computer in order to do this.

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


If you do not have a computer, ask a friend or family member if you can use theirs or take your iPad to an Apple Store for help, if one is open and available where you live.

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Question marked as Top-ranking reply

Jul 1, 2020 5:59 AM in response to rovinrep3

Follow these instRuctions and note that you do need a computer in order to do this.

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


If you do not have a computer, ask a friend or family member if you can use theirs or take your iPad to an Apple Store for help, if one is open and available where you live.

Jul 1, 2020 7:07 AM in response to rovinrep3

If you iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

my ipad is disabled

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