You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

chiefizo Author

Level 1

4 points

My iPhone XR screen just blacked out

hello so my iphone xr screen is just blacked out , i was able to hear the calls msg and alerts but it’s just a black screen what do i specifically have to get fixed?

[Re-Titled by Moderator]

Posted on Jul 1, 2020 9:46 PM

Top-ranking reply

ProustGiulio

Level 10

208,488 points

Posted on Jul 2, 2020 2:07 AM

If it is a temporary glitch, you can try to perform a "Forced" restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

If your screen still remains black, then it could be a screen failure, but we, just users like you, can not diagnose that kind of problem remotely.

Contact Apple Support (they have tools to run remote diagnostics) using this link:--> Get Support

Regards

Giulio

View in context

My iPhone XR screen just blacked out

Similar questions