You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My apps crash when I use the 3-finger-tap to define function in them.

So far Safari, Chrome, Word, and Pages all crashed as soon as I use the 3-finger-tap to define a word in them. I tried starting the computer. Is there a fix? Or is it a problem with MacOs Catalina?

MacBook Pro 13″, macOS 10.15

Posted on Jul 2, 2020 5:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 5:30 AM

AlihanS wrote:

So far Safari, Chrome, Word, and Pages all crashed as soon as I use the 3-finger-tap to define a word in them. I tried starting the computer. Is there a fix? Or is it a problem with MacOs Catalina?



You will have to trouble shoot further:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



1 reply
Question marked as Top-ranking reply

Jul 2, 2020 5:30 AM in response to AlihanS

AlihanS wrote:

So far Safari, Chrome, Word, and Pages all crashed as soon as I use the 3-finger-tap to define a word in them. I tried starting the computer. Is there a fix? Or is it a problem with MacOs Catalina?



You will have to trouble shoot further:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



My apps crash when I use the 3-finger-tap to define function in them.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.