You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Sauami
Sauami Author
User level: Level 1
4 points

AirPod is connected with phone, but voice call did not connect directly, i have first switch to speaker then switch back to airpod to have conversation, please assist

I am using iPhone XR with AirPod first generation, after latest 13.5.1 OS update, unable to listen or speak while connected to Airpod, to have conversation i need to switch the call to speaker mode then back to Airpod to continue call conversation.


So far i have already re-set the Airpod by forget devise but see no improvement.


Please let me know is there any other setting i have to do or is this something AirPod connectivity issue with 13.5 OS

Posted on Jul 2, 2020 8:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Jul 2, 2020 8:29 PM

Hello,


Try updating to iOS 13.5.1 to see if it resolves your problem.


Settings > General > Software Update

View in context

Similar questions

1 reply

AirPod is connected with phone, but voice call did not connect directly, i have first switch to speaker then switch back to airpod to have conversation, please assist

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up