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User profile for user: gelai1913
gelai1913 Author
User level: Level 1
8 points

Magic Keyboard and onscreen keyboard

Hi there. I bought a magic keyboard a few days ago and I am so glad that I got it, I have only one concern. Whenever I’m about to type something, the onscreen keeps on popping up and it’s kinda delaying my work honestly. I am using an iPad Pro 2018 11’ model. How do I disable the onscreen keyboard from popping up whenever I’m using the magic keyboard?


Thank you :)

iPad Pro, iPadOS 13

Posted on Jul 2, 2020 11:43 PM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Posted on Jul 3, 2020 5:36 AM

Sorry no. I can't replicate your issue since I have a Smart Folio Keyboard, and the on-screen keyboard never appears, unless I invoke emojis.


I would try also to force restart your device:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


Check also Settings>General>Keyboard and see if there's something there.

Also, sometimes is useful to "unpair" the keyboard, restart the device, then re-add the keyboard.


Or wait for some Community member here owning a Magic Keyboard.

Regards

Giulio

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Jul 3, 2020 5:36 AM in response to gelai1913

Sorry no. I can't replicate your issue since I have a Smart Folio Keyboard, and the on-screen keyboard never appears, unless I invoke emojis.


I would try also to force restart your device:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.


Check also Settings>General>Keyboard and see if there's something there.

Also, sometimes is useful to "unpair" the keyboard, restart the device, then re-add the keyboard.


Or wait for some Community member here owning a Magic Keyboard.

Regards

Giulio

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User profile for user: gelai1913
gelai1913 Author
User level: Level 1
8 points

Jul 3, 2020 8:24 PM in response to ProustGiulio

It’s ok Giulio. I was able to fix it though last night. I must have done something with the keyboard settings before when I tried pairing with a non-apple product. Now the onscreen keyboard doesn’t pop anymore. I reset just the settings of my iPad then when I put on the keyboard it just worked. Don’t know what setting it was but it’s ok.


Thanks for helping :)

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Magic Keyboard and onscreen keyboard

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