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Loopy_loti Author

Level 1

8 points

Contacts not syncing to iCloud

Hello wise ones,

Hoping someone can help with my frustration.

I have 2,600 contacts on my iPhone XS Max, sync'd to iCloud, yet when I log into iCloud on my laptop there is only 366 contacts listed.

I've tried this (suggested via a Google search):

Settings / iCloud

Slide Contacts option to Off / Close out of Settings

Wait 5 minutes or so / Go back to Settings\iCloud

Slide Contacts option to On (message asking to merge Contacts, said yes)

Go to Settings\iCloud\Storage & Backup / Select Back Up Now

I've also triple checked that iCloud is set as the default account for my contacts.

What on earth am I missing?

Any help VERY gratefully received!

TIA

Posted on Jul 3, 2020 7:48 AM

Top-ranking reply

tygb

Level 9

64,748 points

Posted on Jul 3, 2020 8:46 AM

See the article https://support.apple.com/en-bw/HT205754

Set up iCloud Contacts

When you turn on iCloud Contacts, all of the information* stored on separate devices uploads to iCloud. If you turn off iCloud Contacts, your information won't automatically move from iCloud back to your device.

https://support.apple.com/en-us/HT203521

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Contacts not syncing to iCloud

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