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bldfn Author

Level 1

4 points

Lost Phone Replacement

Can I order a replacement for a lost phone online and pick it up at the store? or should I go straight to the store? What is the quickest way? I have AppleCare.

iPhone XS, iOS 13

Posted on Jul 3, 2020 8:29 AM

Top-ranking reply

Michael Black

Level 10

80,418 points

Posted on Jul 3, 2020 8:34 AM

AppleCare+ does not cover loss unless you specifically purchased the more expensive “AppleCare+ With Theft and Loss” plan. If you did, you have to file a claim with the insurance company, Assurant -> File an iPhone Theft and Loss Claim - Official Apple Support

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Lost Phone Replacement

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