You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Bumba1960
Bumba1960 Author
User level: Level 1
4 points

My MacBook Pro air

My MacBook Pro air Won’t go past start up

Posted on Jul 6, 2020 3:47 PM

Reply
Question marked as Top-ranking reply
User profile for user: John Galt
John Galt
User level: Level 10
146,510 points

Posted on Jul 6, 2020 4:06 PM

Begin with If your Mac doesn't turn on. That gets some preliminary steps out of the way. Follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: John Galt
John Galt
User level: Level 10
146,510 points

Jul 6, 2020 4:06 PM in response to Bumba1960

Begin with If your Mac doesn't turn on. That gets some preliminary steps out of the way. Follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

Reply

My MacBook Pro air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up