Compromised
my wife has been receiving calls saying her phone is compromised
we are hesitant about answering the calls due to scammers
what suggestions do you have?
Thanks
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Top-ranking reply
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
