You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I keep getting calls from Apple support on my home phone?? About my cloud has been broken into??

I keep getting calls on the home phone, that my cloud has been hacked, and did I want to speak to a support person??

iPhone 6, iOS 11

Posted on Jul 7, 2020 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 12:19 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 7, 2020 12:19 PM in response to roccokid

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I keep getting calls from Apple support on my home phone?? About my cloud has been broken into??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.