You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Vignesh4777
Vignesh4777 Author
User level: Level 1
9 points

Unable to Reinstall the OS in iMAC

I have an old 2012 iMAC. I just wiped the hard drive clean in Command+R ad tried to reinstall the OS,

I got a window to "Install macOS Sierra, click continue," which I did. I then get a drop-down message:

"To download and restore macOS, your computer's eligibility will be

verified with Apple." I click "Continue." The drop-down menu

disappears, and nothing happens; it will not advance to the next step. It is also connected with Wifi Network and I don't have the DVD/CD with the installer.

How can I get it to proceed?

Posted on Jul 8, 2020 12:48 AM

Reply
Question marked as Top-ranking reply
User profile for user: BDAqua
BDAqua
User level: Level 10
245,267 points

Posted on Jul 8, 2020 7:49 PM

Do you have someone nearby & an external drive?


https://support.apple.com/en-us/HT201372


Then don't use Firefox on these links...


10.11, 10.12, 10.13...


https://itunes.apple.com/app/os-x-el-capitan/id1147835434?ls=1&mt=12

http://updates-http.cdn-apple.com/2019/cert/061-41424-20191024-218af9ec-cf50-4516-9011-228c78eda3d2/InstallMacOSX.dmg


https://itunes.apple.com/us/app/macos-sierra/id1127487414?ls=1&mt=12


https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12

View in context

Similar questions

12 replies
Question marked as Top-ranking reply
User profile for user: BDAqua
BDAqua
User level: Level 10
245,267 points

Jul 8, 2020 7:49 PM in response to Vignesh4777

Do you have someone nearby & an external drive?


https://support.apple.com/en-us/HT201372


Then don't use Firefox on these links...


10.11, 10.12, 10.13...


https://itunes.apple.com/app/os-x-el-capitan/id1147835434?ls=1&mt=12

http://updates-http.cdn-apple.com/2019/cert/061-41424-20191024-218af9ec-cf50-4516-9011-228c78eda3d2/InstallMacOSX.dmg


https://itunes.apple.com/us/app/macos-sierra/id1127487414?ls=1&mt=12


https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12

Reply

Unable to Reinstall the OS in iMAC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up