You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

payment

im trying to buy something from a game & it keeps saying to visit apple support ???

iPhone 11, iOS 14

Posted on Jul 9, 2020 2:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2020 2:10 AM

Is this your problem. 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first. Sometime this site is down. Use the support options I give below if necessary.

 

You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

And you can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

___________


This might be it too. See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005.

 

Also see: Fix 'Your Payment Method Was Declined' Error In App Store

 

If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.



 

 

1 reply
Question marked as Top-ranking reply

Jul 9, 2020 2:10 AM in response to princessosiris

Is this your problem. 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first. Sometime this site is down. Use the support options I give below if necessary.

 

You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

And you can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

___________


This might be it too. See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005.

 

Also see: Fix 'Your Payment Method Was Declined' Error In App Store

 

If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.



 

 

payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.