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cant connect to app store

why i cant connect to the app store? im using iphone 6 and some apps dont really work specially the bank apps that i needed.. and even i log in in the itunes and app store in the settings it didnt work.. please enlighten me. i need those bank apps. thanks

iPhone 6 Plus

Posted on Jul 9, 2020 6:34 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 6:35 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

1 reply
Question marked as Top-ranking reply

Jul 9, 2020 6:35 AM in response to jobethie0727

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

cant connect to app store

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