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Received a phone call

I just received an automated call from “Apple” stating my personal information in my iCloud account may have been compromised. If I wanted to talk to a representative press 1. Was this call part of a scam?

iPhone XS, iOS 13

Posted on Jul 9, 2020 3:51 PM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 3:52 PM

It was indeed a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Jul 9, 2020 3:52 PM in response to AutoAuction

It was indeed a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Received a phone call

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