Cannot access passcode on iPhone SE

kogopay Said:

"Cannot access passcode on iPhone SE: iphone original SE showing rectangular-shaped bars at bottom of screen. Am unable to insert passcode"

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Providing a Screenshot:

Can you provide a screenshot, and attach it as a reply to this post. That might help. I am not certain what these "rectangular-shaped bars at bottom of screen" you mention are.

1. Go Here: Take a screenshot on your iPhone - Apple Support
2. Blank Out: personal information on the image
3. Click: this button*** on the bottom of the textbox, when replying (the first button in from the far-right)

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I'm not sure what rectangular bars you are referring to, but perhaps it is the figure in the "Remove the passcode on iPhone SE (1st generation), and iPhone 6s and earlier" section in:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

kogopay Said:

"Cannot access passcode on iPhone SE: Attempted screenshot - was: unsuccessful, so took photo with iPad.”

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Thank you for the follow up.

Two Questions:

• What do the words along the top of the lines read?

• Can you please Take Another picture, zooming in on the bottom, where the words and the lines are?

Screenshot Rotated:

have you tried doing a force restart of your phone?

Force restart iPhone - Apple Support

kogopay Said:

"Cannot access passcode on iPhone SE: Can you send a screenshot ? I’m not sure which rectangular shapeded bars you are referring to . But you can still try force restart ."

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Screenshot of what to Select Using a Computer:

The red-colored bordered button (on bottom-middle of this screenshot\). It is revealed when you hit the Reply button.

kogopay Said:

"Cannot access passcode on iPhone SE: Can you send a screenshot ? I’m not sure which rectangular shapeded bars you are referring to . But you can still try force restart ."

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Screenshot of what to Select Using an iPhone:

The red-colored bordered button (on bottom-left of this screenshot). It is revealed when you hit the Reply button.

Can you send a screenshot ? I’m not sure which rectangular shapeded bars you are referring to . But you can still try force restart .