Appointment
Hello, I visited my local apple store and they told me to make an appointment online to go in the store and purchase a Mac. How do I make an appointment?
Thank you!
Hi etheis02, I'm not sure I fully understand your question, do you need service for an Apple product? You can make Genius Bar appointments on this page. It sounds like maybe you want to buy something and were told to make an appointment to do that? That doesn't sound quite right to me.
It may be a COVID-19 related store-by-store policy, but my understanding is that when Apple stores re-open, after being temporarily closed or are otherwise observing COVID-19 related safety precautions, such as the one at 5th Avenue in NYC, for example, you can make an appointment for service, or you can order online at the Apple store and, if its in stock, pick it up at the store (but the ordering would be online).
Perhaps the local Apple Store near you is running things a different way. You can get the latest on Apple Store openings and re-openings, etc., here. The following excerpt from this very helpful FAQ on Apple Stores and COVID-19-related policies explains what I had in mind above:
Q: Will I be able to browse? Try the products? Go into the store?
A: You can shop, browse, and try out products at Apple Store locations that have fully reopened. We’re focused on limiting occupancy in every store, so you may experience short wait times before being allowed to enter.
We have reduced the number of products on display in our stores so customers can shop and browse while maintaining a safe distance between themselves and others.
Not all of our stores are open for shopping yet. Please check the status of your nearest Apple Store at apple.com/retail.
You can get all the same great products and services from our online store with free no-contact delivery, and one-on-one shopping help from a Specialist via Chat, or by calling 1‑800‑MY‑APPLE. Shop Apple Store online.
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Q: Can I come by and pick up a product without going into an Apple Store?
A: Many of our stores have pickup in front of the store or curbside pickup available for online orders. When you place your order online you will see pickup options for stores near you. You may be required to choose a time window for picking up your order. We’ll email you detailed pickup instructions and send you a text and email when your order is ready. You can also check the status of your order in the Apple Store App or at apple.com/orderstatus.
Happy shopping!
-- JDee
