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I have this new work phone that came from a previous employee that will not give me the code to unlock the phone. How do i unlock the phone without the previous passcode?
If it’s the passcode:
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
But if it’s the employee’s Apple ID and password, then the iPhone is Activation Locked and can never be unlocked without that information.
If it’s a work phone, have the business retrieve the original purchasing paperwork with the serial number, and management can then have a discussion directly with Apple.
how do i unlock my passcode if i was not the previous owner?
