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emmaholl3 Author

Level 1

4 points

lost phone

My mom lost her phone in a river and we were unable to find it. She is looking to sign into her icloud account but can't remember her password. How is she supposed to log in without the confirmation from her phone?

iPhone 8

Posted on Jul 15, 2020 12:34 PM

Top-ranking reply

Winston Churchill

Level 10

122,543 points

Posted on Jul 15, 2020 1:31 PM

Welcome to the Apple Community.

Depending on whether the phone was her trusted number or her trusted device, she can have the reset sent to the other one.

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lost phone

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