You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Family Sharing Apple Music

I just copied and pasted from another person... as this is my issue also.

Why can’t I turn my Apple Music sharing on? I currently pay for the family plan and I got two people on my account but they can’t access Apple Music because in my settings for family sharing it says it’s off. When I press it, it takes me to a page.


Posted on Jul 16, 2020 9:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2020 2:13 PM

Hi FamilySharingMusic,


Thanks for your post! We understand you are unable to share Apple Music with others in your account. What page are you referring to when you mention being redirected? If you haven't already, restart your device and perform any available iOS updates.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


For further troubleshooting steps, refer here:


If you don't see your family's shared content


Let us know what you find out!


Take care!

1 reply
Question marked as Top-ranking reply

Jul 20, 2020 2:13 PM in response to FamilySharingMusic

Hi FamilySharingMusic,


Thanks for your post! We understand you are unable to share Apple Music with others in your account. What page are you referring to when you mention being redirected? If you haven't already, restart your device and perform any available iOS updates.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


For further troubleshooting steps, refer here:


If you don't see your family's shared content


Let us know what you find out!


Take care!

Family Sharing Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.