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preeti90 Author

Level 1

4 points

Hello

My computer is restarting again and again. when i start it it sends me a message "your computer was restarted because of a problem"

MacBook Pro 13″, macOS 10.15

Posted on Jul 17, 2020 9:42 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Jul 17, 2020 9:48 PM

preeti90 Said:

"Hello: My computer is restarting again and again. when i start it it sends me a message 'your computer was restarted because of a problem'"

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Try Safe Mode, then Reboot:

Boot in Safe Mode (Hold down the shift key upon boot). In Safe Mode, only necessary items run, and they run as default. No login items run and caches are set aside. Things can be fixed when doing so.

Once booting into it, see if it then works.

Then, restart the Mac, seeing if you are good to go from there.

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