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Hello

My computer is restarting again and again. when i start it it sends me a message "your computer was restarted because of a problem"

MacBook Pro 13″, macOS 10.15

Posted on Jul 17, 2020 9:42 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2020 9:48 PM

preeti90 Said:

"Hello: My computer is restarting again and again. when i start it it sends me a message 'your computer was restarted because of a problem'"

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Try Safe Mode, then Reboot:

Boot in Safe Mode (Hold down the shift key upon boot). In Safe Mode, only necessary items run, and they run as default. No login items run and caches are set aside. Things can be fixed when doing so.


Once booting into it, see if it then works.


Then, restart the Mac, seeing if you are good to go from there.

1 reply
Question marked as Top-ranking reply

Jul 17, 2020 9:48 PM in response to preeti90

preeti90 Said:

"Hello: My computer is restarting again and again. when i start it it sends me a message 'your computer was restarted because of a problem'"

-------


Try Safe Mode, then Reboot:

Boot in Safe Mode (Hold down the shift key upon boot). In Safe Mode, only necessary items run, and they run as default. No login items run and caches are set aside. Things can be fixed when doing so.


Once booting into it, see if it then works.


Then, restart the Mac, seeing if you are good to go from there.

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