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Level 1

4 points

Dear Support Team, I received a message with deduction of 14.99 aed from Apple bill. Could you please help me find out why it was deducted. Because I’m sure! Thank you

iPhone 11, iOS 13

Posted on Jul 20, 2020 8:44 AM

Top-ranking reply

Level 3

646 points

Posted on Jul 20, 2020 9:05 AM

Hi,

First of all, this is Apple Support Forum and we are not Apple Employees :) But I have 2 suggestions for you:

First, check out Report a Problem website. You can find all transactions made from your Apple ID. http://reportaproblem.apple.com

Also, if you want to contact Apple directly, use this website: Get Support

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