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Level 1

8 points

My 5 GB is about 500 MB but I cannot backup. It says storage full.

I have used 500 MB in iCloud storage of 5GB but I cannot backup. I get a message to buy more storage. May I get het help.

iPhone 7, iOS 13

Posted on Jul 21, 2020 6:13 AM

Top-ranking reply

Level 10

125,965 points

Posted on Jul 21, 2020 6:14 AM

Back up using iTunes and a computer.

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