Macbook air booting problem

Question

Macbook air booting problem

Me not able to start my macbook air, tried resetting NVRAM, But still facing the issue , getting this screen, please help

MacBook Air 13″, macOS 10.13

Posted on Jul 23, 2020 7:45 AM

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Answer 1

Top-ranking reply

Ajaysomi123

Level 2

339 points

Jul 23, 2020 9:22 AM in response to tusharsorte06

How strange. That looks like the setup assistant for a Magic Mouse, which is only supposed to appear when setting up an iMac.. not a MacBook. Is this the first time you are setting up your Mac? If so, there may be a mishap in the OS installation. Consider booting into Recovery Mode and reinstalling macOS. https://support.apple.com/en-us/HT204904

*reinstalling macOS will not erase your data

If that does not resolve your issue, you may have a device I.D./firmware problem on your hands, and should contact your seller.

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Answer 2

Jul 23, 2020 10:47 AM in response to Ajaysomi123

Yes for first time i am setting up my mac, already tried all the option for the bootup, also tried the option which you have sent via link, but again the same the issue.

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Answer 3

Jul 23, 2020 11:04 AM in response to tusharsorte06

That's very strange. Your Mac may have the wrong EFI firmware installed. You should get in touch with your seller immediately.

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Answer 4

Jul 23, 2020 11:31 PM in response to Ajaysomi123

Can anyone help me out, ajaysomi tried your solution but was unable to solve the issue

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Macbook air booting problem

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