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whizzer90 Author

Level 1

4 points

Imac says ethernet is unplugged

I have an Imac (late 2014, 27-inch) and just updated to Catalina ver 10.15.6, and it says ethernet unplugged, which is not. In the previous version of ios internet via ethernet worked well and continuously. I have rebooted the modem, but no change. My wife runs an earlier version of Catalina and her internet runs fine. Appears that ios update messed things up. Need steps on how to regain internet/ethernet use. Running wireless at 2.4g.

Help

iMac with Retina 5K display, macOS 10.15

Posted on Jul 24, 2020 3:23 PM

Top-ranking reply

rkaufmann87

Level 10

144,084 points

Posted on Jul 24, 2020 3:36 PM

What other troubleshooting have you attempted, our Ethernet connection using Catalina works just fine. Please do some basic tests like double checking the physical connection and switching to another Ethernet cable.

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Imac says ethernet is unplugged

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