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Mail

Hi everyone, I open my mail app and double click on an inbox mail I need to read but it will not open. The header goes grey and the in mail does not open. Its a new issue and hasn't happened before. I have restarted the MaxPro and quit mail and re-opened the app but no change. Does anyone know how I can solve this issue?


Thanks very much

MacBook Pro 15″, macOS 10.12

Posted on Jul 28, 2020 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2020 6:46 AM

Let's start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

2 replies
Question marked as Top-ranking reply

Jul 29, 2020 6:46 AM in response to PaulParry

Let's start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Mail

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