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User profile for user: NuzzyKaj
NuzzyKaj Author
User level: Level 1
4 points

Cannot download Apple Music

Hi, I accidentally clicked on transfer when signing into iTunes and App Store on my iPhone. My husband has a family subscription on Apple Music on his AppleID and thus my music was linked to that AppleID. I mistakably changed my settings and clicked yes to transfer which has resulted in me getting the message: This device cannot be transferred. This device must be linked to your Apple ID to play content saved offline. This device is already linked and cannot be transferred for 90 days. Can you kindly assist me with removing this message.

iPhone 8

Posted on Jul 31, 2020 11:05 AM

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User profile for user: i_rina
i_rina
User level: Community Specialist

Posted on Aug 3, 2020 11:13 AM

Hi NuzzyKaj,


Thanks for reaching out to us. We do understand, and are happy to provide insight to this Apple ID issue you are having. Once you have associate your device with another Apple ID, you will need to wait 90 days before you can change the Apple ID being used. Currently there is no way to bypass this protocol. You can find more details on that here: View and remove your associated devices for purchases

Scroll down to "More about associated devices" for further info.


Feel free to reach back out if you have any questions.


Take care and be safe.

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Question marked as Top-ranking reply
User profile for user: i_rina
i_rina
User level: Community Specialist

Aug 3, 2020 11:13 AM in response to NuzzyKaj

Hi NuzzyKaj,


Thanks for reaching out to us. We do understand, and are happy to provide insight to this Apple ID issue you are having. Once you have associate your device with another Apple ID, you will need to wait 90 days before you can change the Apple ID being used. Currently there is no way to bypass this protocol. You can find more details on that here: View and remove your associated devices for purchases

Scroll down to "More about associated devices" for further info.


Feel free to reach back out if you have any questions.


Take care and be safe.

Reply

Cannot download Apple Music

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